Privacy · Fios

Who we are

Fios (“we”) provides company intelligence tools for Ireland-first credit and compliance teams. Privacy requests: privacy@fios.ie.

What we process

Account data — email, name, hashed password, organisation membership, and plan.
Billing — wallet top-ups and subscriptions via Stripe. Card details are handled by Stripe; we store Stripe customer IDs and ledger entries, not full card numbers.
Usage — search events, document purchases, watchlist items, API keys, and webhook delivery metadata needed to operate the product.
Registry content — company information from the Companies Registration Office (CRO) and (where enabled) Companies House. That content is public registry data, not private consumer credit files.
Emails — transactional messages (welcome, watchlist alerts) via Resend when configured.

Lawful bases

Contract — creating and operating your account and fulfilling document purchases.
Legitimate interests — product security, abuse prevention, and service improvement.
Legal obligation — where we must retain records for tax or regulatory reasons.

Retention

Account and membership records while your workspace is active, then deleted or anonymised on request where feasible.
Wallet ledger and purchase records retained for accounting (typically up to 7 years).
Document binaries stored in object storage for re-download; you may request deletion of purchase artefacts.
Watchlist alerts and search logs retained for operational history unless you ask us to purge them.

Processors & transfers

We use infrastructure providers such as Vercel (hosting), Neon (database), Vercel Blob (document storage), Stripe (payments), and Resend (email). Processing may occur in the EU/EEA or other regions under appropriate transfer safeguards used by those providers.

Your rights